F.A.Q. 
 

 

 
Chess Multimedia has been extensively tested. No general problems or incompatibilites are known. If the program doesn't work correctly, try to carry out the following::

- Terminate all open applications and restart ChessMultimedia
or
 - Reinstall ChessMultimedia. A file may have been corrupted.

Other problems may be:

Audio - There's no audio. Are the speakers switched on?
The Forward button doesn't work Because you have reached the last move in the variation.
Score - It isn't updated Because the score doesn't change after having completed a test for the first time.
Score - It decreases in value Because you have asked for hints or your first reply wasn't correct.
Score - It is sometimes missing. Because the test you are doing is a free one, that is not valid for the overall score.
Not all the hint icons   
are always present
It's correct because it depends on the type of exercise, some have more hint functions whilst others are more essential.
You cannot read the book correctly; you can only see part of it. The resolution of your monitor needs to be changed from 640 x 480 to at least 800 x 600
The characters of the book are large, the pages don't end correctly and some lines are cut in half As happens with paper books, Chess Multimedia needs to have appropriately sized characters in order to be read correctly. The problem is easily solved in two ways: 
Open Internet Explorer and in the View menu click on Text size and select Medium. If this doesn't solve the problem carry out the following procedure: Click with your mouse's right button on your Desktop and select Properties then Settings then Advanced and in the Character Size box select Small characters.
On the screen with the list of moves of the exercises, the first character of the move that indicates the type of piece is "strange" and not what you would expect! There are problems with the figurines that indicate the type of piece. The remedy is to click on the Options icon to enter the options configuration screen. Select the panel for the Font nd in the hang-down menu select Letters and not Figurines.
During the running of Chess Multimedia you never see filmed animations; in particular at the beginning and at the end of the sequence some black screens appear that disappear by themselves after a few seconds or after pressing the ESC key. If your PC has problems during the viewing of animated sequences, Chess Multimedia gives you the chance to exclude them in the following way:
  • Go to the configuration screen in Options and choose the Animations panel. Then choose the option that you are not interested 

 

 

 

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